Office Hours

Cal State East Bay is dedicated to serving students with a range of enrollment related services such as admission, financial aid, registration, and student financial services. You should frequently check the student self-service online interface, MyCSUEB, for information and updates to your personal account. For more information, our staff is available to assist you by phone or in person during these hours of operation.

Telephone Hours

You may reach the following offices by telephone Monday through Thursday 10:00 a.m. – 3: 00 p.m. 

Office of Admission, Office of Financial Aid and Office of the Registrar (510) 885-2784


Office Hours, Enrollment Information Center, Hayward Campus 

Students can go to the Enrollment Information Center, located in the lobby of the Student Administration Building, for information regarding the Office of Admissions, Office of Financial Aid and the Office of the Registrar.

Below are the temporary Summer 2024  hours (May 17 - August 2)  that the Enrollment Information Center is open.

  • Monday–Thursday: 8 am to 5 pm
  • Friday: Closed for in person services 

 NOTE: Students who need help on Fridays can email for the following departments.  



        Financial aid:


Academic Services Center at the Concord Campus

The Concord Campus is located at 4700 Ignacio Valley Rd., Concord, CA 94521. The Academic Services Center at the Concord Campus can answer general questions for the Office of Admission, Office of Financial Aid, and the Office of the Registrar. 

Below are the hours the Academic Services Center at the Concord Campus is open.

  • Monday - Thursday: 10 am - 5 pm 
  • Fridays: Closed

Offices Closed on Holidays

The above listed hours of operation are subject to change, and not applicable when the University is closed for regularly scheduled holidays. Check the University Calendar for holidays.