Campus Resources

Campus Resources


Coronavirus Response and Relief Supplemental Appropriations Act, 2021 (CRRSAA)

On March 8, 2021, (Spring 2021 Academic Term) eligible students received an email notification regarding their CRRSAA payment.  If you have not already done so, click here to sign up for direct deposit and avoid any delays in receiving your funds.

Recipients of the CRRSAA Emergency fund who's EFC is less than or equal to $5,711 (Pell Eligibility Maximum) will receive $750. Recipients of the CRRSAA Emergency fund who's EFC is greater than $5,711 will receive $375.

In order to receive the CRRSAA Emergency fund, students must be currently enrolled, and verified as a United States Citizen, or a United States eligible non-citizen.

You are considered an “eligible noncitizen” if you fall into certain categories, such as the ones listed below:

  1. You are a U.S. national (includes natives of American Samoa or Swains Island) or U.S. permanent resident with a Form I-551, I-151, or I-551C (Permanent Resident Card, Resident Alien Card, or Alien Registration Receipt Card), also known as a "green card."
  2. You have an Arrival-Departure Record (I-94) from U.S. Citizen and Immigration Services (USCIS) showing, Refugee, Asylum Granted, Cuban-Haitian Entrant, Conditional Entrant (valid only if issued before April 1, 1980), or Parolee (you must be paroled for at least one year, and you must be able to provide evidence from the USCIS that you are in the United States for other than a temporary purpose with the intention of becoming a U.S. citizen or permanent resident).
  3. You hold a T nonimmigrant status (T-visa) (for victims of human trafficking) or your parent holds a T-1 nonimmigrant status. Your college or career school’s financial aid office will ask to see your visa and/or certification letter from the U.S. Department of Health and Human Services.*
  4. You are a battered immigrant-qualified alien who is a victim of abuse by your citizen or permanent resident spouse, or you are the child of a person designated as such under the Violence Against Women Act (VAWA).*
  5. You are a citizen of the Federated States of Micronesia, the Republic of the Marshall Islands, or the Republic of Palau.

Certain Native American students born in Canada with a status under the Jay Treaty of 1789 may also be eligible. (Please contact the Office of FInancial Aid & Scholarships for questions regarding your citizenship eligibility)

Please visit this link for more information on CRRSAA.
Please visit this link for more information regarding Eligible Non-United States Citizenship


If you did not receive a CRRSAA emergency block fund and would like to be considered, please click on this link to submit a Coronavirus Response and Relief Supplemental Appropriations (CRRSAA) Emergency Fund Application.  Funding will be provided to verified and eligible students on a first come, first serve basis until the remaining student portion of CRRSAA funds are exhausted. Similar to the CRRSAA block funding process noted above, the amount of funding per student will be based on a two-tiered approach which will be determined through our method used within the Professional Judgement (Family Contribution Appeal) criteria as defined by the Department of Education. To be eligible, please be ready to submit documentation that can verify your citizenship eligibility. 


Acceptable Documents Include:
  1. Birth Certificate
  2. United States Passport 
  3. Certificate of Naturalization
  4. Other: Please review Volume 1, Chapter 2 of the Federal Student Aid Handbook Regarding Citizenship Criteria

If you are not eligible to receive the CRRSAA Emergency block fund and are in need of Emergency Assistance, please visit this link for more information about Cal State East Bay's Emergency Assistance Program. 


Coronavirus Aid, Relief, and Economic Security (CARES) Act- 2020


Fall 2020:  

Eligible students who received an email notification on October 28, 2020 regarding their CARES payment can view their credit amount through their MYCSUEB portal. 
For questions regarding direct deposit or check payments, please email
For questions regarding CARES eligibility, please email
Recipients of the CARES Emergency fund who's EFC is less than or equal to $5,711 (pell eligibility maximum) will receive $360. Those who's EFC is higher than $5,711 will receive $105. 
In order to receive the CARES Emergency Fund Students must:
-Be Title IV eligible with Verifications and SAP Appeals completed by October 13
-Not be in an online only program prior to March 13, 2020
-Not be an employee or dependent of an employee at CSUEB
-Be enrolled in at least one unit
-Be enrolled in a degree or certificate program


Spring 2020:

To assist our students who are experiencing financial difficulty related to the disruption of campus operations due to the COVID-19 pandemic, one path that CSU East Bay has established is the CARES Act Emergency Grant. This grant is available only for Title IV eligible students who are currently enrolled in the Spring 2020 term. International students, students who were enrolled in an online program prior to March 13, 2020 and students who know in advance that they do not meet Title IV requirements noted below, are advised to submit an application to the Presidential Pioneers Emergency Fund.   

All Students who have submitted the 2019-2020 Free Application for Federal Student Aid (FAFSA) application and are currently enrolled will be automatically considered for funding and do not need to do anything else.  

Students who have not submitted a FAFSA application must submit a CARES Act Emergency Grant Application through their Student Service Center via their MYCSUEB account.  Graduating Seniors must submit this application prior to May 16, 2020 to be considered. To be eligible for the CARES Act Emergency Grant, students must:

  1. Submit a CARES Act Emergency Grant Application and indicate their need for funding to assist with:

Expenses incurred related to the disruption of campus operations due to the COVID-19 pandemic.Allowable expense items are food, housing, course materials, technology, health care, and/or child-care. 

  1. Submit a 2019-2020 FAFSA application via


Title IV Requirements:  Eligible students for the CARES Act Emergency Grant must:

Be enrolled in a degree or certificate program
Be in compliance with Satisfactory Academic Progress requirements
Not owe for overpayment of Title IV grants or loans*
Not be in default on a Title IV loan*
Be a U.S. citizen or national, permanent resident, or other eligible noncitizen* 
Have registered for Selective Service*
Have valid Social Security Number*
Not have a federal or state conviction for drug possession or sale, with certain time limitations*
Complete the Verification Process is their FAFSA is selected for Federal Verification

*Verified by submitting the 2019-2020 FAFSA Application*


Those who are Title IV eligible will receive the CARES Act Emergency funds deposited directly to their account through the Student Financial Services Department. If you have enrolled in Direct Deposit, the funds will be directly deposited to your banking account. If you have not enrolled in Direct Deposit, you will receive your funds via a paper check mailed to your permanent address.  Students who receive funding in the form of a check and who do not have a bank account can cash their check at any Wells Fargo bank.

Funds will be awarded based on full time enrollment and will be prorated according to the units in which students are currently enrolled. (full time/part time status)

The CARES Act Emergency Grant is not considered Federal Student Financial Aid and therefore will not affect the student’s financial aid eligibility amount.

This is not a student loan. Students will not be expected to repay these funds. Grant funds are limited and will be awarded on a first-come-first-serve basis until the funds are exhausted. 

The Presidential Pioneers Emergency Fund

International students, students who were enrolled in an online program prior to March 13, 2020 and students who know in advance that they do not meet Title IV requirements are advised to submit an application to the Presidential Pioneers Emergency Fund.

Those who are found not eligible for the CARES Act Emergency Grant will automatically be considered for The Presidential Pioneers Emergency Fund. Students will be notified of the outcome promptly upon completion of the review process.

For additional guidance on which application to submit, see the Application Decision Tree


Image of Decision Tree (use PDF link above for full text version)


Additional Financial Aid Opportunities:

Family Contribution Appeal:

Students who have completed a FAFSA for the 2019-2020 school year may request a Family Contribution Appeal if the family income has been negatively impacted by the COVID-19 pandemic. This process allows students/families to update income changes in the current calendar compared to the income on their FAFSA or California Dream Act application. The income change may result in a reduction to the Expected Family Contribution (EFC), which in some cases may warrant eligibility for Cal Grant, Subsidized Loans or in extreme cases a Pell Grant. Students who already have a 0 EFC will not qualify for a Family Contribution Appeal.

Requests for a Family Contribution Appeal can be made by contacting the Financial Aid Office at  You may also request to meet with a counselor via zoom. Initial requests are reviewed by financial aid staff members and based on the nature of the request, additional documentation and requirements will be requested of the student to submit through the verification portal for review. Once the request and subsequent documentation requests have been completed, a financial aid counselor will review the request and determine the student’s eligibility. Any professional judgement decisions made by CSUEB staff members are final and cannot be appealed to the U.S. Department of Education (ED) or the California Student Aid Commission (CSAC).

Changes In Circumstance Which Would Qualify For Review Are:

Layoff/Unemployment; Disability; Retirement; Death; Divorce/Separation; Out of pocket medical costs not covered by insurance incurred between January and December of the prior calendar year (medical expenses must not exceed financial aid regulation limits); Change in the number of family members in the household for whom you or your parents provide more than 50% support)

For more information regarding the Family Contribution Appeal, please click here.



Pioneers for H.O.P.E (Helping Our Pioneers Excel)California State University, East Bay's new intervention program will address the Chancellor's food and housing security initiatives to include wide-ranging efforts to immediately serve some of our most-at risk students facing homelessness, food insecurity, and other various crisis situations.

Student Health & Counseling Services is a fully accredited outpatient clinic staffed by Board Certified Physicians, and licensed Nurse Practitioners, Nurses, and Counselors. Student Health & Counseling Services offers basic medical care for most illnesses and injuries and various elective services.

To provide the highest quality of care, Student Health and Counseling Services utilizes an integrated approach to your care. This means Student Health and Counseling Services staff (primary care physicians, psychiatrists, nurse practitioners, nurses, counselors, and Health Promotion staff) may consult with one another on an as needed basis to coordinate your care. The medical information exchanged may include, but is not limited to, diagnosis, medications, laboratory results and sharing of medical/mental health notes. In addition, counselors may discuss your case with one another or videotape sessions (with your permission) for supervision purposes.

Student Health & Counseling Services (SHCS) assists California State University, East Bay (CSUEB) students in achieving their academic and career goals by maintaining optimal health.
SHCS shares responsibility with students for their physical and emotional well-being and for making informed, appropriate and healthy life choices.
SHCS is committed to providing high quality, low cost health care to all CSUEB students. These health care services are confidential and are responsive to the needs of our diverse student population.

Academic Support

Cal State East Bay offers a full range of study and support programs to assist students with successful completion of their course work. Tutoring services in math and writing, accelerated programs for working adults, and special programs for low income, first generation and former foster youth are among the many ways we support students earning their degrees.
Advocacy Services provides case management to assist at-risk students as a liaison to food, clothing, shelter, other various crisis situations and provide community resources.

The Confidential Advocate is a crisis counselor and advocate here exclusively to talk to and advocate for survivors, and those impacted by sexual violence including: sexual harassment, dating and intimate partner violence, sexual assault, stalking, and sexual exploitation.
Student Equity and Success works collaboratively with students, faculty, administrators and staff to enhance the overall CSUEB experience. The Executive Director oversees student success programs and activities designed to retain and graduate low income, first generation, historically underrepresented and under served student populations.
Accessibility Services provides academic accommodations to qualified individuals with disabilities. To begin that process, students must schedule a Welcome Meeting with an A.S. counselor. At this initial Welcome Meeting, accommodations will be determined on an individual basis while meeting with the student and reviewing current professional documentation. The purpose of such accommodations is to provide equal access to classroom programs and campus activities in a manner consistent with Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, associated California laws and regulations, and CSU policies.

In addition to accommodation and support services to University students, faculty and staff members, we inform and collaborate with faculty and staff to ensure successful implementation of academic accommodations and to increase the level of access and inclusion of all individuals on campus.