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Counselor Resources

Students interested in enrolling in Cal State East Bay for Fall 2020 may accept their admission offer by June 1 in MyCSUEB.

The application period for Spring 2021 admission opens August 1.



Welcome to our resource site for counselors and all who support students in their higher education goals. We encourage you to join our Counselor mailing list to receive all updates and invitations from Cal State East Bay, and you can also contact specific offices as shown below. Students can find the resources they need on our Future Student site, or by calling the Welcome Center at  510-885-2556.

Assisting new students
Students apply at Cal State Apply, the online admission application system. Please look at all admission deadlines to see when students need to accept their admission offer and turn in final transcripts. Students can contact the Enrollment Information Center (EIC) at the Hayward Campus for assistance to turn in required documents, ask questions, get help with financial aid, or make an academic advising appointment.

During the COVID19 Shelter in Place observance, students may call the EIC at 510-885-2784, during our phone hours Monday-Thursday from 10 am to 2 pm while campus is closed. We are here to assist you.

If you are assisting an international student, or a student with any transcript units from a school outside the U.S., please refer them to the International Admission Office web site, for information and assistance.

Meet our Outreach Counselors and get preadmission advising

Find the Outreach counselor serving the students at your institution. Preadmission advising counselors visit and reach out to area high schools and community college transfer centers. Appointments can also be made by contacting the Welcome Center on the Hayward Campus or the Academic Service Center on the Concord Campus.

Presentation materials

The following links to CSU counselor presentations on Cal State Apply for AY 2020-21 show the steps in the online application, specific to high school or community college students.

For Community Colleges (video, 13 min.)

For High Schools (pdf, 46 pg.)


For more information please contact us

Table shows a list of email and phone contacts for counselors and prospective students
Contact Phone Email Website
Academic Advising & Career Education
Accessibility Services 510-885-3868
Admissions 510-885-3500

Campus Housing 510-885-7444
Campus Tours and Welcome Center
Counselor Events 510-885-2556
Estimated Cost of Attendance 510-885-2784
Financial Aid and Scholarships
Future Students 510-885-2556
Outreach Materials n/a n/a
Pre-admission Counseling appointments
Student Equity and Success Programs n/a
Student Financial Services/Cashier, Tuition Fee Information 510-885-3767 n/a
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