Counselor Resources

Welcome Back from President Cathy Sandeen

President Cathy Sandeen offers good news about fall and the upcoming year in the video shown above. 

Welcome to our resource site for counselors and all who support students in their higher education goals. We encourage you to join our Counselor mailing list to receive all updates and invitations from Cal State East Bay, and you can also contact specific offices as shown below. Students can find the resources they need on our Future Student site, or by emailing the Welcome Center at


Assisting new students

Students apply at Cal State Apply, the online admission application system. Please check admission deadlines to see when students need to accept their admission offer and turn in final transcripts. Students can contact the Enrollment Information Center (EIC) at the Hayward Campus for assistance to turn in required documents, ask questions, get help with financial aid, or to make an academic advising appointment.

If you are assisting an international student, or a student with any transcript units from a school outside the U.S., please refer them to the International Admission Office web site, for information and assistance.


Meet our Outreach Counselors

Find the Outreach counselor serving the students at your institution. Our Outreach counselors visit and reach out to area high schools and community college transfer centers. Appointments can also be made by contacting the Welcome Center on the Hayward Campus or the Academic Service Center on the Concord Campus.


Presentation materialsGraduation 2021

These links to CSU counselor presentations on Cal State Apply for AY 2020-21 show the steps in the online application, specific to high school or community college students. Students can find help on each page of the application, and more help from the Applicant Help Center.

For Community Colleges (video, 13 min.)

For High Schools (pdf, 46 pg.)


Contact us for presentations, campus visits, tours, and any questions you may have!

Get in touch with Cal State East Bay -  just click the link below. 



For more information

Table shows a list of email and phone contacts for counselors and prospective students
Contact Phone Email Website
Academic Advising & Career Education
Accessibility Services 510-885-3868
Admissions 510-885-3500

Campus Housing 510-885-7444
Campus Tours and Welcome Center
Counselor Events 510-885-2556
Estimated Cost of Attendance 510-885-2784
Financial Aid and Scholarships
Future Students 510-885-2556
Outreach Materials n/a n/a
Pre-admission Counseling appointments
Student Equity and Success Programs n/a
Student Financial Services/Cashier, Tuition Fee Information 510-885-3767 n/a