Grade Appeal

If you question the grade you received in a course, attempt to resolve the problem with your instructor. If you are not satisfied, discuss the issue with the chair of the department in which the course is offered. If the issue is not resolved, see the dean or associate dean of the college in which the course is offered. If all previous actions fail, contact the Presidential Appointee to the Grade Appeal and Academic Grievance Committee by calling 510-885-3716 (the Academic Programs and Services Office) or write gradeappeal@csueastbay.edu . If you are a candidate for a degree, notify your graduation evaluator that a question is pending resolution. Remember, once your degree has been posted, no grade changes will be recorded.

Grade Appeal and Academic Grievance Committee

This is your recourse to resolve serious cases of alleged academic unfairness. After every effort by all parties to resolve the dispute has been ineffective, discuss your case with the President's appointee to the Grade Appeal and Academic Grievance Committee . The Presidential Appointee will assist you in exhausting all normal channels and, if necessary, in filing a Petition for a Grade Appeal and Academic Grievance Hearing. Submit your Petition and supporting documentation to the Academic Programs and Services Office (Student Services and Administration Building 4500) or email gradeappeal@csueastbay.edu . The Grade Appeal and Academic Grievance Committee will review your documentation and the response(s) filed by the other parties involved in the dispute. If the committee finds possible grounds for a grievance, a Hearing Panel will be convened to hear the case. Under normal circumstances, you must file your Petition before the end of the semester following the term in which the alleged incident took place. The members of the Grade Appeal and Academic Grievance Hearing Panel are empowered to recommend a re-grade of the assignment/test in accordance with the Grade Appeal and Academic Grievance document. This would only be an option after it has conducted a proper review of the case, however.

More information is available from the Office of Academic Programs and Services (Student Services and Administration Building 4500; Tel. 510-885-3716;  gradeappeal@csueastbay.edu ).