Match your ride & driver
- Verify your ride by making sure the license plate number, driver information, and car make and model match what you see in the app.
- Ask for the driver's name and who they are picking up.
This pilot program replaces the Concord Shuttle service previously offered with County Connection. It begins January 18, 2022 for the CSUEB Concord Campus only. The program offers current CSUEB students, faculty and staff rides to/from Concord BART and the Concord Campus during pre-determined time windows. Rides are restricted to/from Concord BART and Concord Campus only, rides must start/end at those locations.
Rides must start and end at these two points to be eligible, see maps below.
1451 Oakland Ave, Concord, CA 94520
CSUEB Concord Campus
4700 Ygnacio Valley Rd, Concord, CA 94521
If you are interested in participating:
If you did not receive an invitation, please email firstname.lastname@example.org.
In response to COVID-19, Lyft launched a Health Safety Program, which includes:
For emergency assistance, riders can reach 911 directly from the Lyft app. It will prominently display your current location and vehicle information, including the license plate. This makes it easy for you to inform dispatchers if needed.
Emergency Help, supported by ADT, is available for all Lyft riders nationwide. With Emergency Help, if a rider ever feels uncomfortable or unsafe, they are able to immediately connect with an ADT security professional silently or by voice for real-time help 24/7.
You can choose how you want ADT to communicate with you from the app:
If you choose for ADT to alert 911 on your behalf, authorities can arrive at the user’s live location, equipped with ride details like the vehicle’s make and model, license plate number, and the intended drop-off location.
Smart Trip Check-In: If a ride looks to have unexplained delays, riders will hear from Lyft asking if they need support from their team — and if necessary, request emergency assistance.
Yes you can! Requests need to be made in writing, please contact email@example.com at least the day before by noon (if your request is for a Monday, contact us on Friday by noon.) We will be able to schedule the ride(s) on your behalf.
Please note the Parking office will be closed when the University is closed. View the University Holiday Schedule. Please plan accordingly.
The University will only pay for rides between these points, any rides beyond these points will be paid by the rider.