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Crisis Support

Counseling Services is offering crisis support by phone while classes are online.  

Go to https://health.csueastbay.edu to schedule an appointment.

If you feel you need to speak with someone sooner than the next available appointment, please email shcscounseling@csueastbay.edu.  We will get back to you Monday-Thursday within 24 hours. Or, see below for immediate phone support.

 

 

After-hours phone crisis support:

 

When the center is closed, students can call (510) 885-3735 and dial option 2 to be connected with a trained phone counselor.  This service will send Counseling a message after each call in case follow up is needed

Staff, faculty, and community members can also call this service for guidance about how to support a student in distress.

Students can also call the following hotlines for crisis support:

Free Nationwide Crisis  800-273-TALK                                                       
Alameda County Crisis Support  800-309-2131
Contra Costa County Crisis Center 800-833-2900
San Francisco Suicide Prevention 415-781-0500
San Mateo County StarVista 650-579-0350
Santa Clara County Suicide and Crisis              855-278-4204


Students can also receive crisis text support by texting 741741.  A trained counselor will respond by text and guide them through the situation.  Text the word "Steve" if you prefer a support person with additional culturally sensitive training.

When we resume in-person services, on-campus crisis support during business hours:

Crisis counseling sessions can be scheduled from 1-2pm and 3-4pm, Monday through Friday.  Crisis sessions are also available throughout the day on Walk In Wednesdays.

Students will be scheduled for crisis appointments on a first-come, first-served basis, and must be present in the building to schedule. 

Crisis sessions are 30 minutes long and will focus on assessment and planning for an immediate situation.  If a student wants a longer appointment and can wait, they are advised to schedule a regular counseling session.

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