Crisis Support

Crisis Counseling Support

Crisis sessions are available both in person, and through telehealth for students not currently on campus.

If you feel you need to speak with someone sooner than the next available appointment, please call (510) 885-3735, or email for a same-day crisis appointment.  These are available from 1-2pm and 3-4pm each day, and will be scheduled in the order they are requested.  

Crisis sessions are 30 minutes long, and will focus on assessment and planning for an immediate situation.  If a student wants a longer appointment and can wait, they are advised to schedule a regular counseling session.

After-hours phone crisis support:

When the center is closed, students can call (510) 885-3735 and dial option 2 to be connected with a trained phone counselor.  This service will send Counseling a message after each call in case follow up is needed.  If you have any feedback about your experience with this phone service, please email us at

Staff, faculty, and community members can also call this service for guidance about how to support a student in distress.

In addition, see below for immediate phone crisis support.

Additional Crisis Resources


988 Suicide & Crisis Lifeline Call or text 988.  Chat
National Suicide Prevention Lifeline 800-273-8255 (TALK)                                                       
Alameda County Crisis Support  800-309-2131
Contra Costa County Crisis Center 800-833-2900
San Francisco Suicide Prevention 415-781-0500
San Mateo County StarVista 650-579-0350
Santa Clara County Suicide and Crisis              855-278-4204
Samaritans Helpline 877-870-4673 (HOPE)

Crisis text support is also available by texting 741741.  A trained counselor will respond by text.

If you or a loved one are moving into a mental health crisis and you have concerns about engaging with the police, these are some alternative resources.  These mobile crisis teams and community action teams are trained to de-escalate a crisis and connect people with the resources that they need.  Please note that Cal State University East Bay is not associated with any of these organizations and that this resource list is not an endorsement.

For resources in additional cities, Don’t Call The Police provides a searchable database of resources by geographic location.


Alameda County

Alameda County CRISIS Team

Works Mon-Fri 10am-8pm (No weekends).




Mental Health First Oakland

Fridays and Saturdays, 8pm to 8am

(510) 999-9MH1 (call or text)


Mobile Crisis Team (MCT)

Sunday, Monday, Wednesday, Thursday and Friday 11:30 a.m. to 10:00 p.m. 

(510) 981-5900

Contra Costa County

Mobile Crisis Response Team


San Francisco

Comprehensive Crisis Services - Mobile Evaluation Team

(415) 970-3800 (24/7)

San Francisco Behavioral Health Services - Mobile Crisis Team

(888) 246-3333 (24/7)

Santa Clara County

Mobile Crisis Response Team

Monday – Friday, 8:00 a.m. – 8:00 p.m.

Call 1-800-704-0900, Select option #2​

Los Angeles County

ACCESS 24/7 Mobile Crisis Response Team

1 (800) 854-7771 (Press 1 for crisis services)


Orange County

Crisis Assessment Team (CAT)/ Psychiatric Emergency and Response Team (PERT)


(866) 830-6011


Southern California


Local community action teams in formation for Northeast Los Angeles, Riverside, Long Beach, East Los Angeles, Echo Park, West Los Angeles, Downtown Los Angeles, San Fernando Valley, South Central Los Angeles, Orange County, San Gabriel Valley, and Koreatown.



Mental Health First Sacramento

Fridays, Saturdays, and Sundays, 7pm to 7am

(916) 670-4062 (call or text)

Mobile Crisis Support Team

M – F, 9am–7pm

Team is dispatched in response to 911 calls

Marin County

Mobile Crisis Team

Monday through Friday 8 a.m. – 9 p.m. and Saturday from 1:00-9:00 p.m.


After hours support through Crisis Stabilization Unit


Merced County

Mobile Triage Team (MTT)

(209) 381-6800

Humboldt County

Mobile Response Team

Daily from 8 a.m. to 7 p.m.


Shasta County

Hill Country Mobile Crisis Outreach Team (MCOT) 

8:30 a.m. to 5 p.m., Monday through Friday.

(530) 238-7133

Creating a safety plan when you are not in crisis can help you remember your resources and coping strategies if a crisis does arise.  Consider sharing your plan with your support system so that they can help you stay safe and access other trusted resources.

Strength-Based Safety Plan (Adapted by Dr. David Emmert)

Personal Crisis Plan (Wellness Recovery Action Plan from Dr. Mary Ellen Copeland)

SAGE Response to a Psychosocial Crisis (developed by Oakland Power Projects of Critical Resistance)

Sample Advance Mental Health Directive