Crisis Support

Counseling is providing sessions by Zoom and phone while classes are online.

If you feel you need to speak with someone sooner than the next available appointment, please call (510) 885-3735, or email shcscounseling@csueastbay.edu for a same-day crisis appointment.  These are available from 1-2pm and 3-4pm each day, and will be scheduled in the order they are requested that day.  Crisis sessions are 30 minutes long, and will focus on assessment and planning for an immediate situation.  If a student wants a longer appointment and can wait, they are advised to schedule a regular counseling session.

In addition, see below for immediate phone crisis support.

After-hours phone crisis support:

When the center is closed, students can call (510) 885-3735 and dial option 2 to be connected with a trained phone counselor.  This service will send Counseling a message after each call in case follow up is needed

Staff, faculty, and community members can also call this service for guidance about how to support a student in distress.

Students can also call the following hotlines for crisis support:

Phone Numbers
Free Nationwide Crisis  800-273-TALK                                                       
Alameda County Crisis Support  800-309-2131
Contra Costa County Crisis Center 800-833-2900
San Francisco Suicide Prevention 415-781-0500
San Mateo County StarVista 650-579-0350
Santa Clara County Suicide and Crisis              855-278-4204


Students can also receive crisis text support by texting 741741.  A trained counselor will respond by text and guide them through the situation.