- Student Health and Counseling Services
- About SHCS
- Meet the Staff
- Strategic Plan
- National College Health Assessment Reports
- Feedback Request
- Emergency Preparedness
- Emergency Health Care
- List of Services
- Hayward Clinic
- Concord Clinic
- Counseling Services
- Counseling Options
- Meet the Counseling Staff
- Wellness Resources
- Other Related Information
- Mental Health Screening
- hipaa Privacy Practices
- Health Education
- Other Related Information
- Department Name
Crisis Counseling Support
Please note that all sessions are being held remotely during Spring 2021.
If you feel you need to speak with someone sooner than the next available appointment, please call (510) 885-3735, or email email@example.com for a same-day crisis appointment. These are available from 1-2pm and 3-4pm each day during the Fall and Spring terms, and will be scheduled in the order they are requested that day.
Crisis sessions are 30 minutes long, and will focus on assessment and planning for an immediate situation. If a student wants a longer appointment and can wait, they are advised to schedule a regular counseling session.
In addition, see below for immediate phone crisis support.
After-hours phone crisis support:
When the center is closed, students can call (510) 885-3735 and dial option 2 to be connected with a trained phone counselor. This service will send Counseling a message after each call in case follow up is needed
Staff, faculty, and community members can also call this service for guidance about how to support a student in distress.
Additional Crisis Resources
|National Suicide Prevention Lifeline||800-273-TALK|
|Alameda County Crisis Support||800-309-2131|
|Contra Costa County Crisis Center||800-833-2900|
|San Francisco Suicide Prevention||415-781-0500|
|San Mateo County StarVista||650-579-0350|
|Santa Clara County Suicide and Crisis||855-278-4204|
Crisis text support is also available by texting 741741. A trained counselor will respond by text.
If you or a loved one are moving into a mental health crisis and you have concerns about engaging with the police, these are some alternative resources. These mobile crisis teams and community action teams are trained to de-escalate a crisis and connect people with the resources that they need. Please note that Cal State University East Bay is not associated with any of these organizations and that this resource list is not an endorsement.
For resources in additional cities, Don’t Call The Police provides a searchable database of resources by geographic location.
Fridays and Saturdays, 8pm to 8am
(510) 999-9MH1 (call or text)
Sunday, Monday, Wednesday, Thursday and Friday 11:30 a.m. to 10:00 p.m.
Contra Costa County
(415) 970-3800 (24/7)
San Francisco Behavioral Health Services - Mobile Crisis Team
(888) 246-3333 (24/7)
Santa Clara County
Monday – Friday, 8:00 a.m. – 8:00 p.m.
Call 1-800-704-0900, Select option #2
Los Angeles County
1 (800) 854-7771 (Press 1 for crisis services)
Local community action teams in formation for Northeast Los Angeles, Riverside, Long Beach, East Los Angeles, Echo Park, West Los Angeles, Downtown Los Angeles, San Fernando Valley, South Central Los Angeles, Orange County, San Gabriel Valley, and Koreatown.
Fridays, Saturdays, and Sundays, 7pm to 7am
(916) 670-4062 (call or text)
M – F, 9am–7pm
Team is dispatched in response to 911 calls
Monday through Friday 8 a.m. – 9 p.m. and Saturday from 1:00-9:00 p.m.
After hours support through Crisis Stabilization Unit
Daily from 8 a.m. to 7 p.m.
8:30 a.m. to 5 p.m., Monday through Friday.
Creating a safety plan when you are not in crisis can help you remember your resources and coping strategies if a crisis does arise. Consider sharing your plan with your support system so that they can help you stay safe and access other trusted resources.
Strength-Based Safety Plan (Adapted by Dr. David Emmert)