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Crisis Support

Counseling is providing sessions by Zoom and phone while classes are online.

Go to https://health.csueastbay.edu to schedule an appointment.  Please note that only students who have paid the health fee for the summer term are currently eligible for services.

If you feel you need to speak with someone sooner than the next available appointment, please email shcscounseling@csueastbay.edu.  We will get back to you Monday-Thursday within 24 hours. Or, see below for immediate phone support.

After-hours phone crisis support:

When the center is closed, students can call (510) 885-3735 and dial option 2 to be connected with a trained phone counselor.  This service will send Counseling a message after each call in case follow up is needed

Staff, faculty, and community members can also call this service for guidance about how to support a student in distress.

Students can also call the following hotlines for crisis support:

Phone Numbers
Free Nationwide Crisis  800-273-TALK                                                       
Alameda County Crisis Support  800-309-2131
Contra Costa County Crisis Center 800-833-2900
San Francisco Suicide Prevention 415-781-0500
San Mateo County StarVista 650-579-0350
Santa Clara County Suicide and Crisis              855-278-4204


Students can also receive crisis text support by texting 741741.  A trained counselor will respond by text and guide them through the situation.

 

When we resume in-person services, on-campus crisis support during business hours:

Crisis counseling sessions can be scheduled from 1-2pm and 3-4pm, Monday through Friday.  Crisis sessions are also available throughout the day on Walk In Wednesdays.

Students will be scheduled for crisis appointments on a first-come, first-served basis, and must be present in the building to schedule. 

Crisis sessions are 30 minutes long and will focus on assessment and planning for an immediate situation.  If a student wants a longer appointment and can wait, they are advised to schedule a regular counseling session.

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