Health Insurance Information


Please click on the image below for information from Anthem Blue Cross regarding your insurance and COVID-19




California State University East Bay (CSUEB) requires that F-1 & J-1 visa students purchase and maintain adequate health insurance coverage during their period of enrollment at Cal State East Bay. 

CSUEB provides a preferred health insurance vendor and does not accept alternative insurance health plans. 


Spring 2021 International Student Health Insurance Waiver

California State University East Bay (CSUEB) requires that F-1 & J-1 visa students purchase and maintain adequate health insurance coverage during their period of enrollment in the California State University System. 

However, the CSU Chancellor’s office released the following exception during the pandemic:

EO 1082 requires the campus to confirm that international students are insured. For international students who are enrolled online during the COVID 19 pandemic and are verifiably out of the country, this provision may be waived. Campuses should make sure that they and their students are in compliance with any visa regulations, and be prepared to confirm insurance when the student returns to the US.

If you will reside in the U.S. and plan to classes for Spring Semester 2021:

You must purchase the CSUEB sponsored insurance for the Spring 2021 term in order to remove the hold. Instructions are below.

If you have departed the U.S. and plan to pursue online classes while in your home country for the Spring 2021 Semester:

Request a health insurance waiver for Spring 2021 by completing the Spring 2021 Health Insurance Waiver Request.

If you would like to request a refund for Spring 2021 health insurance: 

Complete the Spring 2021 Health Insurance Waiver Request and follow the instructions for refund requests.

For questions email Risk Management


Spring Semester 2021:


How to purchase Health Insurance to Clear Insurance Holds for Spring semester 2021:

The health insurance carrier will be Anthem Blue Cross. Refer to Relation Insurance website for coverage details


Option 1: CSUEB Sponsored Health Insurance

To purchase insurance:

  1. Go to:  Student Health CSUEB
  2. Select the 2020-2021 plan year to purchase for Spring 2021, scroll down and click enroll
  3. On the enrollment page, select the Spring 2021 term and click continue to choose your coverage
  4. After your purchase, Risk Management will be notified of your enrollment
  5. Risk Management will clear your hold within 48 hours

Option 2: Employer-Sponsored Insurance

If you are receiving health insurance coverage through an employer-sponsored plan (i.e. US policy through an employer or a family member’s employment), provide documentation of your current insurance policy from your health insurance company.  Note you will need to purchase the Relation Insurance Medical Evacuation & Repatriation plan at
  1. E-mail employer-sponsored health insurance documentation and confirmation letter of the Relation Insurance Medical Evacuation & Repatriation plan to  Include your full name and NetID in your email.
  2. The review process may take up to 3-5 business days.

Option 3: Government-Sponsored Scholarship

  1. E-mail proof of your government-sponsored scholarship that includes reference to your health insurance to Risk Management at  Include your full name and NetID in your email.
  2. The review process may take 3-5 days.


Optional Practical Training (OPT) for F-1 and Academic Training for J-1

You are still eligible for the insurance coverage offered through your school, but you must contact Relation at (800) 537-1777 to obtain an enrollment form. In addition, students who are on Optional Practical Training or Academic Training must provide a Verification of Practical Training Letter to be eligible for this insurance coverage and must purchase OPT coverage within 30 days of the expiration date of their prior coverage.


Coverage Dates for each semester

For removal of health insurance hold, valid documentation of your coverage (lasting through the last day of the semester) must be submitted to the Risk Management Office at Cal State East Bay.
CSUEB Academic Calendar
Term Starts End
Fall 2020 08/10/2020 12/31/2020
Annual Plan for 2020-2021 08/13/2020 05/31/2021

**Please note: You will always have a hold for international student health insurance. The hold will be moved to a future term based on your health insurance coverage dates. Please be sure to click on "details" to see which specific semester your hold is preventing you from enrolling for.


How to obtain your Health Insurance Card?

Download the Sydney Health app using your phone. The app on your mobile device gives you instant access to your benefits, ID card, and much more.  You may also access your ID card and benefits on the Anthem Blue Cross website. Register your account using your netid.


Submit refund requests to Risk Management
Include your name, NetID and reason for your refund request.

Have Any Questions?

Please contact the Risk Management office if you have any questions about the international student health insurance requirement.

Risk Management, Student Administration building Room 1600