Communication

Tasks

1. Ensure distribution of a clear and consistent communication plan each semester that includes, at a minimum:

1.1. Dissemination of the Notice of Nondiscrimination.

Status: Completed and ongoing

The East Bay Civil Rights Acting Deputy Title IX Coordinator updates the Notice of Nondiscrimination on our website annually and disseminates it to faculty, staff, and students via Massmail each semester.

1.2. Dissemination of the Nondiscrimination Policy.

Status: Completed and ongoing

East Bay Civil Rights has a link on our website to the most current CSU Nondiscrimination Policy and disseminates the link to faculty, staff, and students via Massmail each semester.

1.3. Information about reporting and resources.

Status: Completed and ongoing

East Bay Civil Rights website features "Reporting and Options," which includes the Incident Reporting Form as the very first link, and information on Rights and Options. The Incident Reporting Form also contains a link to the full Nondiscrimination Policy. A QR code to the reporting form has been distributed throughout campus via 2500 stickers in October 2023 and May 2025. Massmails from our Acting Deputy Title IX Coordinator, with office location, contact information, Notice of Nondiscrimination, and link to the CSU Nondiscrimination Policy are sent campus-wide every semester. Victim Rights and Options information is attached to all outreach letters based on the information received and also distributed by the East Bay Confidential Advocate. In 2024-25 alone, East Bay Civil Rights conducted over 200 in-person trainings and numerous activities throughout each semester and reached 4000+ students, staff, and faculty, reinforcing reporting methods, supportive resources, and options for resolution.

2. Develop an intentional marketing campaign to raise awareness about the role of the Title IX/DHR program, available resources, and resolution options.

Status: Completed and ongoing

East Bay Civil Rights collaborated with University Communications to streamline our website and highlight our Culture of Care, using a tile format, inclusive photos, updated links, and simplified, warmer language (e.g., "We CARE"). The website features "Reporting and Options," with the Incident Reporting Form prominent as the first link, followed by Rights and Options information. The Incident Reporting Form also contains a link to the full Nondiscrimination Policy. In January 2023, East Bay Civil Rights designed a new logo, “East Bay – Everyone Belongs.” A link to Clery was added, and the Title IX and DHR pages were consolidated as tiles on the same page. A QR code to the reporting form has been distributed throughout campus via 2500 stickers in October 2023 and May 2025. Massmails from our Acting Deputy Title IX Coordinator, with office location, contact information, Notice of Nondiscrimination, and link to the CSU Nondiscrimination Policy, are sent campus-wide every semester. All outreach letters, based on the information received, include information about supportive measures, victim rights, and options information. The resources are also distributed by the East Bay Confidential Advocate. In AY 2024-25, East Bay Civil Rights offered over 200 in-person trainings and activities, reaching 4000+ students, staff, and faculty and reinforcing reporting options and supportive resources.

2.1. Prioritize the messages of care, supportive measures, and resources.

Status: Completed and ongoing

2.2. Differentiate and educate about the difference between confidential resources and reporting options.

Status: Completed and ongoing

A full-time Confidential Advocate position was filled and appropriately situated with other confidential services such as Counseling in the Student Health Center. The separate, confidential role of the Confidential Advocate is offered and explained in every outreach and intake meeting with a complainant to ensure a clear understanding of the differences between confidential resources and reporting options.

2.3. Partner with campus communications professionals to create and promote effective marketing materials, including through the use of professional branding that can be used across platforms (print, web, social media, imprinted on giveaway products).

Status: Completed and ongoing

East Bay Civil Rights collaborated with Communications to revise our website to highlight our Culture of Care, including a tile format, inclusive photos, updated links, simplified and warmer vocabulary (e.g. “We CARE”) and central placement of the reporting form. East Bay Civil Rights also designed a new logo, “East Bay – Everyone Belongs," in January 2023. In August 2024, we also embraced the campuswide rebranding campaign across platforms: print, web, social media, email, and signage.

3. Improve the Title IX/DHR website and other external-facing communications.

Status: Completed and ongoing

East Bay Civil Rights collaborated with University Communications to streamline our website and highlight our Culture of Care, using a tile format, inclusive photos, updated links, and simplified, warmer language (e.g., "We CARE"). The website features "Reporting and Options," with the Incident Reporting Form prominent as the first link, followed by Rights and Options information. The Incident Reporting Form also contains a link to the full Nondiscrimination Policy. In January 2023, East Bay Civil Rights designed a new logo, “East Bay – Everyone Belongs.” A link to Clery was added, and the Title IX and DHR pages were consolidated as tiles on the same page. A QR code to the reporting form has been distributed throughout campus via 2500 stickers in October 2023 and May 2025. Massmails from our Acting Deputy Title IX Coordinator, with office location, contact information, Notice of Nondiscrimination, and link to the CSU Nondiscrimination Policy, are sent campus-wide every semester. All outreach letters, based on the information received, include information about supportive measures, victim rights, and options information. The resources are also distributed by the East Bay Confidential Advocate. In AY 2024- 25, East Bay Civil Rights offered over 200 in-person trainings and activities, reaching 4000+ students, staff, and faculty and reinforcing reporting options and supportive resources. East Bay Civil Rights also partnered with Associated Students Inc. (ASI) on an anti-bullying video ("Hey, Be Nice!"), distributed via social media in October 2024.

3.1. Review and revise web content, across all relevant webpages, for clarity, accuracy, and accessibility.

Status: Completed and ongoing

East Bay Civil Rights collaborated with University Communications to streamline our website and highlight our Culture of Care, using a tile format, inclusive photos, updated links, and simplified, warmer language (e.g., "We CARE"). The website features "Reporting and Options," with the Incident Reporting Form prominent as the first link, followed by Rights and Options information. The Incident Reporting Form also contains a link to the full Nondiscrimination Policy. In January 2023, East Bay Civil Rights designed a new logo, “East Bay – Everyone Belongs.” A link to Clery was added and the Title IX and DHR pages were consolidated as tiles on the same page. A QR code to the reporting form has been distributed throughout campus via 2500 stickers in October 2023 and May 2025. Massmails from our Acting Deputy Title IX Coordinator, with office location, contact information, Notice of Nondiscrimination, and link to the CSU Nondiscrimination Policy, are sent campus-wide every semester. All outreach letters, based on the information received, include information about supportive measures and victim rights and options information. The resources are also distributed by the East Bay Confidential Advocate. In AY 2024- 25, East Bay Civil Rights offered over 200 in-person trainings and activities, reaching 4000+ students, staff, and faculty and reinforcing reporting options and supportive resources. East Bay Civil Rights also partnered with Associated Students Inc. (ASI) on an anti-bullying video ("Hey, Be Nice!"), distributed via social media in October 2024. In the past, links to related federal websites would be broken and then repaired with successive changes in administration, so East Bay Civil Rights revised the links to more enduring informational documents in April 2025.

3.2. Ensure that web content includes: photographs and contact information for Title IX/DHR staff, notice of nondiscrimination, a link to the Nondiscrimination Policy, an overview of procedural and resolution options (with accessible graphics), how to make a report (to Title IX/DHR or University Police Department), on and off campus confidential resources, the difference between confidentiality and privacy, supportive measures, employee reporting responsibilities, an FAQ, prevention and education programming.

Status: Completed and ongoing

East Bay Civil Rights voted to not include individual staff photos out of concern for personal safety and will revisit this decision in June 2025. A "Contact Us" footer was created and is now displayed at the bottom of every page within our website. Web content includes Notice of Nondiscrimination, a link to the CSU Nondiscrimination Policy, and an overview of procedural and resolution options. The reporting form is prominently displayed at the top of our home page. Reporting options to Title IX/DHR, UPD, external resources, and confidential resources (on-campus and off-campus options), and non-reporting options are included on the Reporting and Options page. Resources for Faculty has employee resources and mandated reporting information. Our left side navigation includes Education and FAQs, which link to frequently asked questions, myths and facts, definitions, and "What You Can Do" with Title IX/DHR scenarios.

3.3. Continue to University Police Departmentate the Title IX/DHR website as follows:

3.3.1. Under Title IX/DHR, the CSU Policy tab under does not link to the actual policy. In this tab are the Non-Discrimination Notice on the basis of sex, and two more links. One,” Read More about Title IX” – goes to the U.S. Department of Education website, and the other, “Violence Against Women Reauthorization Act/Campus SaVE Act” – links to a White House statement from March 2022.

Status: Completed

These links were corrected multiple times in 2023 and 2024. The root cause was discovered to be changes in federal administrations. In April 2025, East Bay Civil Rights provided links to more stable resources.

3.3.2. In the Policies and Procedures tab, under Legislation, Regulations, and Policies, the Violence Against Women Reauthorization Act/Campus SaVE Act, links to a White House statement from March 2022, and the Title IX of the Education Amendments of 1972 link goes to the U.S. Department of Education website.

Status: Completed

3.3.3. Under the Procedures tab: Student Complaint Procedure, references the old policy (CSU Executive Order 1097).

Status: Completed

This issue is on the Student Affairs website and was corrected in May 2025.

3.3.4. Under the Procedures tab in Title IX: Employee, Student Employee, and Third Party Complaint Procedure references the old policy (EO 1096), as does the Employee Complaint Procedure tab in the DHR website.

Status: Completed

This was corrected as part of a East Bay Civil Rights website overhaul.

3.3.5. The online Report Form: states, “Students can contact the campus Confidential Advocate, who will keep their disclosures confidential. The Confidential Advocate can explain the complaint process, as well as your different reporting options”.

Status: Completed

East Bay Civil Rights includes this information on the Incident Reporting Form to ensure complainants have the information and can choose this option prior to submitting a report. The Confidential Advocate role is completely separate from the East Bay Civil Rights staff. In June 2025, the Incident Report Form was revised to state: “Students and staff can contact the campus Confidential Advocate (Advocate@csueastbay.edu, 510-885-3700), who will keep their disclosures confidential. If you contact only the Confidential Advocate, the Confidential Advocate will not disclose information about your complaint with the Civil Rights Office. The Confidential Advocate will explain the complaint process, as well as your different reporting options.”

3.3.6. Under Student Complaint Procedure, scrolling down, there is a link to Student Complaint Timeline, this is a pdf document that is outdated.

Status: Completed

This was corrected in September 2022.

3.3.7. Student Affairs link to the CSU Executive Orders, actually goes to the Title IX website.

Status: Completed

This was corrected in April 2024 by removing the link.

3.3.8. University Police Department: Does not have any information about how to make a report or any information about Title IX.

Status: Completed

This was corrected in March 2025. Under Safety Resources, the first resource is the East Bay Office of Civil Rights, with a link to the Civil Rights Incident Report Form, a link to How to Report, our phone number, and email address.

3.4. Gather, evaluate, and University Police Departmentate all existing informational materials, web resources, posters/flyers, social media information, and other public-facing communications about the Title IX/DHR program to ensure that those materials:

3.4.1. Reflect the current staffing and structure of the office, the current CSU Nondiscrimination Policy and resolution processes, and current information about on- and off-campus resources including confidential resources.

Status: Completed and ongoing

The website reflects current East Bay Civil Rights staff and roles; current CSU Nondiscrimination Policy and resolution processes; and current information about on-campus and off-campus resources, including confidential resources. This content is reviewed annually and updated as the information changes.

3.4.2. Are written in clear language, accessible (from both a disability perspective and a reading comprehension perspective), and consider strategic placement of newly developed print materials in areas frequented by students, staff, and faculty.

Status: Completed and ongoing

The East Bay Civil Rights website features materials that are ATI (“Accessible Technology Initiative”) compliant, including the Incident Reporting Form. The "Reporting and Options" page includes the Incident Reporting Form as the first link and information on Rights and Options. The East Bay Civil Rights Director/Acting Title IX Coordinator reviews all new public-facing materials for clarity, brevity, and accessibility. Website materials are reviewed and updated annually and as needed. A QR code to the reporting form has been distributed throughout campus where students, faculty, and staff frequent via 2500 stickers in October 2023 and May 2025.

3.5. Use standardized email addresses and/or materials that are able to be University Police Departmentated quickly (e.g., use of QR codes that point to dynamic webpages that can be University Police Departmentated; using, for example, “TitleIX@[name of university].edu,” so that print materials do not become outdated if there is a personnel change, etc.).

Status: Completed and ongoing

The East Bay Civil Rights website features a "Reporting and Options" page, which includes the Incident Reporting Form as the first link and information on Rights and Options. The East Bay Civil Rights Director/Acting Title IX Coordinator reviews all new public-facing materials for clarity, brevity, and accessibility. Website materials are reviewed and updated annually and as needed. A QR code to the reporting form has been distributed throughout campus where students, faculty, and staff frequent via 2500 stickers in October 2023 and May 2025.

4. Develop an expanded annual report with meaningful information/data.

Status: Completed and ongoing

Beginning in 2015, East Bay Civil Rights shares data on incident reports. We report Annual Survey data for our campus as defined by the Chancellor's Office (CO) and published on the CO website by campus. We also designed a data tracking system we maintain throughout the year to make annual reporting more efficient.

5. Develop standing committee of representative student, faculty and staff ambassadors to support and facilitate institutional efforts to more effectively communicate with campus constituents.

Status: Completed and ongoing

Our Implementation Team appointed by the President includes representative student, faculty, and staff ambassadors who support and facilitate East Bay's institutional efforts to communicate with campus constituents more effectively. East Bay formed a Prevention Education Workgroup comprised of representative student, faculty, and staff ambassadors to focus on creative forms of prevention education with students, staff, and faculty. These creative forms include scenarios, games, activities, and crafts with learning objectives and opportunities for sharing and listening to others.

6. Identify and prioritize opportunities for in-person engagement with Title IX/DHR staff (e.g., pop-up events, tabling at an information fair, open houses in various central locations, routine scheduled short presentations to key audiences, and/or sponsored or co-sponsored events).

Status: Completed and ongoing

In AY 2024-25, East Bay Civil Rights and campus partners presented over 200 in-person trainings and activities reaching 4000+ students, staff, and faculty, reinforcing reporting mechanisms, supportive resources, and options for resolution. We conducted regular tabling and activities for students where they frequent, including for the Pioneer Wellness Challenge, Domestic Violence Awareness Month, Healthy Relationships, Sexual Assault Awareness Month, and Denim Day, Sex in the Dark, Affirmative Consent for general studies classes, and the Clothesline Project. 2500 stickers with a QR code to the incident reporting form have been distributed throughout campus where students, staff, and faculty frequent in October 2023 and May 2025. East Bay Civil Rights also hosts regular open houses to publicize our office location and welcome students, staff, and faculty.